Services

Maintenance Requests
Routine maintenance requests should be made via the FAS Physical Resources daily maintenance work order page at http://www.netcasters.com/cgi-bin/fas/dms/request.pl. Any emergency requests should be called into the university Control Center at 617-495-5560.

Keys and Card access for WJH
Please come to WJH Building Operations (aka the Center Office), located in Room B12 (basement), for all key transactions, or to have your ID card programmed for after hours access. Written authorization from the appropriate sponsoring professor, lab manager, or department administrator is required for key or electronic access to the building and any rooms or labs within. Authorization may be emailed to keys@wjh.harvard.edu.  please include the following information:

  • Name
  • Email address
  • Title/Affiliation
  • Department
  • Rooms for Which Keys Are Authorized

All students, part-time staff and post docs must pay a $5 deposit per key, which will be refunded when you return your keys to Building Operations. Hours for key transactions are from 9:00 a.m. to 1:00 p.m. If you are picking keys up for someone else, (we prefer that you don't do this) please fill out the Key Request Form, which you can link to from our website menu. Please bring the completed form, signed by your faculty advisor, lab manager, or department administrator to Building Operations. If your department sponsor is unavailable to sign the form, please ask s/he to email authorization to keys@wjh.harvard.edu.

Office Nameplate Window Insert Template

If you are moving into an office in WJH, you will want to print out an insert for the nameplate outside your office door.  At the bottom of this page is a 3 in. x 6 in. template which you can use to accomplish this.  Just print it out, cut along the lines, and insert it into the window slot.  We use Helvetica 36 pt. Bold as the building nameplate standard.  If you are sharing an office with multiple people, you may need to lower the font size a bit in order to fit all the names.

A/V Equipment
The building Operations Office has a conference speakerphone, a lavaliere microphone, and a few other items. This equipment is available to loan for self-service use at no charge. You are advised to reserve in advance. Users must pick up and return the equipment at the Building Operations Office and are responsible for all equipment and accessories. Most of the A/V equipment in the building is owned and serviced by FAS Media and Technology Services (5-9460, or email mtsequip@fas.harvard.edu) which has a large arsenal of media equipment. They are located in the Science Center basement. There is no charge if the equipment is used for a course.

Connection, the WJH Weekly Newsletter
WJH Building Operations publishes a weekly newsletter, Connection, edited by Bill Santoro, which lists talks, news, and other events being held in the building or elsewhere on campus, that may be of interest to the WJH community. It is published on Mondays during the academic year, and is posted to the Building Operations website as a downloadable .PDF file.  Print copies are posted on bulletin boards on the first floor and in the basement.  Classified ads can be listed for free, subject to the discretion of the editor. Please send editable text submissions to Bill Santoro at wjs@wjh.harvard.edu no later than 12:00 noon on Thursdays.

Food & Snacks
The WJH Café/Lounge, in the basement (Room B3) is a comfortable place to eat and talk. The lounge is open 24 hours a day, seven days a week. Vending machines provide a variety of sandwiches, salads, soup, pastries, fruit, beverages, yogurt, and other snacks. There is a coffee machine in the 2nd floor lounge. The vending machines take cash, coins, or Crimson Cash cards, and there is a bill changer that will accept up to $20 bills (note: you'll get it all back in quarters)

Copying
There is a public copier in Room B13 (basement). This machines is equipped and operated with Crimson Cash card readers only, and currently cost 10¢ per copy. For information on Crimson Cash options, visit the Crimson Cash website. There are a number of copy shops in Harvard Square that will also do your copying and they are a good alternative to DIY. Some of them will pick up and deliver bulk copying. For a handy link to Harvard Square businesses go to www.harvardsquare.com.

Mail
Outgoing U.S. mail is picked up Monday through Friday at approximately 5 p.m. from the letterbox outside the mailroom on the first floor, Room 106 (across from the loading dock doors.) There is a USPS mail chute that runs down the building on the east side corridor that leads to Stairwell B.  This chute terminates in the USPS letterbox on the first floor. Please do not put post cards or large, folded up envelopes in the mail chute, as they will invariably get jammed in the chute.  The mail crew can be reached at 5-3808 Monday through Friday from 8:30 a.m. to 12:00 p.m. You can send email to mailroom@wjh.harvard.edu with any mail related questions. The Building Operations Office is copied on all email sent to this address, as is the main office at Harvard University Mail Services.

Outgoing University mail is collected from the mail areas on each floor in the early morning, and incoming mail is delivered to the building around 10 a.m.  It is then sorted in the mailroom (Room 106) by HU Mail Services staff (HUMS), and delivered late in the morning.  Packages are delivered directly into your office.  Packages that arrive after the mailroom closes are brought by various couriers to the Building Operations Office.  Late afternoons, staff from HUMS come over to WJH to deliver them.  There is a Federal Express dropoff box in the 1st floor lobby, from which outgoing packages are picked up at 7:00 p.m. every weekday.

Please note that according to strict USPS regulations, outgoing mail or packages that weigh 16 ounces or more may not be dropped in the letterbox, nor left for pickup in the bin below the USPS letterbox. They must be personally hand-delivered to a member of the mail crew ("a known mailer" in official USPS lingo), or they will be rejected by the Post Office, and sent back to WJH.  You can thank Ted Kaczynski (the Unibomber) for this.  Visit the USPS website for further info regarding the U.S. mails at http://www.usps.com. Any suspicious looking mail or packages should not be opened, and should be reported to HUPD (5-1212). After you’ve contacted police, please notify WJH Building Operations also (5-3801).

Recycling

Single stream recycling and compost bins are located in the café/lounge, in the mail and copier areas, elevator lobbies, and in the kitchenettes on all floors. You can place all of your recyclable items in them. Please empty and rinse all containers! Please, no drinking glasses, windows, mirrors, paint and aerosol cans, plastic bags or other non-recyclable plastic items. Check bin labels for acceptable items. A bin for recycling used batteries is located in the basement, room B22. Flattened cardboard boxes can be left outside your office at the end of the day for collection. Please mark them "recycle." Computers and other electronics can be dumped in the big, blue cloth hamper in room B22.

Telephones
To place a request for telephone service, occupants must first set up an account with the financial unit of their respective departments:

  • Psychology - Kathleen Kaufman, 6-2590, Room 240
  • Sociology - Dotty Lukas, 5-3833, Room 682
  • Social Studies - Katie Greene, 6 2957, Room 355

The requests will be forwarded to Bill Santoro, who will coordinate installations and processes requisitions with HUIT Telecommunications. Bill will be happy to answer any questions you have regarding telephone options and rates.

More information regarding telephones, voicemail, and other related information is available on the HUIT website

Parking
Parking hangtags for the current parking year (July 1 to June 30) may be purchased by eligible WJH faculty and staff. Please note that any vehicle that does not display a WJH hangtag will be ticketed or towed at the owner’s expense. The Parking Office and the Harvard Police is particularly diligent in ticketing, towing, or booting unauthorized vehicles from the lot behind the building. Permits are required day or night, including weekends, holidays, and during semester breaks. The lots are monitored 24/7. WJH Building Operations sells a limited number of one-day WMJS lot visitor permits for guest lecturers and other ad hoc visitors. If you are charging a visitor's permit to a departmental billing code, please use the WMJS Parking Charge Form on our website.

  • Note: Psychology Department forms are available on the Psychology Dept. website (login required) Psychology Business Office staff must initial the form, and they will then forward the approved form to the Center Office. (This merely verifies the funding source. It is not a guarantee of parking availability.)

We do not sell visitor permits for building occupants’ personal use except for occasional, special circumstances. For non-WMJS lot parking, visitor permits may be obtained directly from the Campus Service Center or from the Parking Office website. You can reach them at 6-7827 for further information or visit their website at www.transportation.harvard.edu/parking. A limited number of one-day permits for the WMJS lot are available online from the Parking Office website for evening (after 5 PM) and weekend use only at a considerable discount, so please take advantage of that for after hours parking!

The WMJS lot is generally restricted to holders of annual permits and visitors who are authorized by the academic departments at WJH, or by the WJH Building Operations Office. Visit the Harvard Parking Services website for further information about other parking facilities, event parking and more.

Classroom/Event Space Reservations

Room reservations should be made through the FAS RoomBook system at https://roombook.fas.harvard.edu.   See the Room Scheduling link on our main menu for further information.

 

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