Services

Maintenance Requests
Routine maintenance requests should be made via the FAS Physical Resources daily maintenance work order page at http://www.netcasters.com/cgi-bin/fas/dms/request.pl. Any emergency requests should be called into the university Control Center at 617-495-5560.

Keys and Card access for WJH
Please come to WJH Building Operations (aka the Center Office), located in Room B12 (basement), for all key transactions, or to have your ID card programmed for after hours access. Written authorization from the appropriate sponsoring professor, lab manager, or department administrator is required for key or electronic access to the building and any rooms or labs within. When your work here is done, and you depart WJH for greener pastures, please return your keys to the WJH Building Operations Office.  Authorization may be emailed to keys@wjh.harvard.edu.  Please include the following information:

  • Name
  • Email address
  • Title/Affiliation
  • Department
  • Rooms for Which Keys Are Authorized

Hours for key transactions are from 9:00 a.m. to 1:00 p.m. If you are picking keys up for someone else, (we prefer that you don't do this) please fill out the Key Request Form, which you can link to from our website menu. Please bring the completed form, or a letter, signed by your faculty advisor, lab manager, or department administrator to Building Operations. If your department sponsor is unavailable to sign the form, please ask s/he to email authorization to keys@wjh.harvard.edu.

Office Nameplate Window Insert Template
If you are moving into an office in WJH, you will want to print out an insert for the nameplate outside your office door.  At the bottom of this page is a 3 in. x 6 in. template, which you can use to accomplish this.  Just print it out, cut along the lines, and insert it into the window slot.  We use Helvetica 36 pt. Bold as the building nameplate standard.  If you are sharing an office with multiple people, you may need to lower the font size a bit in order to fit all the names.

A/V Equipment
The building Operations Office has a conference speakerphone, a lavaliere microphone, and a few other items. This equipment is available to loan for self-service use at no charge. You are advised to reserve in advance. Users must pick up and return the equipment at the Building Operations Office and are responsible for all equipment and accessories. Most of the built-in A/V equipment in the building is owned and serviced by FAS Media and Technology Services. If you need assistance, please call 5-9460, or send email to mtsequip@fas.harvard.edu) which has a large arsenal of media equipment. They are located in the Science Center basement. There is no charge if the equipment is used for a course, but there is a rental fee for other uses.

Connection, the WJH Weekly Newsletter
WJH Building Operations publishes a weekly newsletter, Connection, produced by Cindy Fiore, and edited by Bill Santoro, which lists talks, news, and other events being held in the building or elsewhere on campus, that may be of interest to the WJH community. It is published on Mondays during the academic year, and is posted to the Building Operations website as a downloadable .PDF file.  Print copies are posted on bulletin boards on the first floor and in the basement.  Classified ads can be listed for free, subject to the discretion of the editor. Please send editable text submissions to cfiore@wjh.harvard.edu no later than 12:00 noon on Thursdays.

Food & Snacks
The WJH Café/Lounge, in the basement (Room B3) is a comfortable place to eat and talk. The lounge is open 24 hours a day, seven days a week. Vending machines provide a variety of sandwiches, salads, soup, pastries, fruit, beverages, yogurt, and other snacks. There is a coffee machine in the 2nd floor lounge. The vending machines take cash, coins, or Crimson Cash, and there is a bill changer that will accept up to $20 bills (note: you'll get it all back in quarters)

Copying
There is a public copier in Room B13 (basement). This machine is equipped and operated with a Crimson Cash card reader only, and copies currently cost 10¢ per copy. For information on Crimson Cash options, visit the Crimson Cash website.  Harvard University Mail Services (HUMS) offers a wide variety of print services for brochures, flyers, posters, etc.  Please visit their website at http://hums.harvard.edu/print-services for your reproduction needs.  There are also a number of copy shops in Harvard Square that will also do your copying and they are a good alternative to DIY. Some of them will pick up and deliver bulk copying. For a handy link to Harvard Square businesses go to www.harvardsquare.com.

Mail
Outgoing U.S. mail is picked up Monday through Friday at approximately 5 p.m. from the letterbox outside the mailroom on the first floor, Room 106 (across from the loading dock doors.)  Note: The mail chute in the east rear corridor (stairwell B side) is no longer in service.  We've taped it shut, and it will be removed later this year (too many issues with jammed mail.)   The mail crew can be reached at 5-3808 Monday through Friday from 8:30 a.m. to 12:00 p.m. You can send email to mailroom@wjh.harvard.edu with any mail related questions or issues. The Building Operations Office is copied on all email sent to this address, as is the main office at Harvard University Mail Services (HUMS).  HUMS offers metering, courier, and bulk mailing services.  Go to http://hums.harvard.edu/mail-delivery-services for more information.

Outgoing University mail is collected from the mail areas on each floor in the early morning, and incoming mail is delivered to the building around 10 a.m.  It is then sorted in the mailroom (Room 106) by HU Mail Services staff, and delivered late in the morning.  The Mailroom is staffed from 8: AM to 12:00 noon. Packages are delivered directly into your office.   Packages that arrive after the mailroom closes are brought to the Building Operations Office by various couriers.  Late afternoons, staff from HUMS come over to WJH to deliver them to your office.  There is a Federal Express drop-off box in the 1st floor lobby, from which outgoing packages are picked up at 7:00 p.m. every weekday.  UPS and other couriers also deliver packages to the mailroom (when open) or to WJH Building Operations.  Pickup for UPS and other couriers must be scheduled in advance. (Please see their respective websites for pickup details.)

Please note that according to strict USPS regulations, outgoing mail or packages that weigh 16 ounces or more may not be dropped in the letterbox, nor left for pickup in the bin below the USPS letterbox. They must be personally hand-delivered to a member of the mail crew ("a known mailer" in official USPS lingo), or they will be rejected by the Post Office, and sent back to WJH.  You can thank Ted Kaczynski (aka the Unibomber) for this.  Visit the USPS website for further info regarding the U.S. mails at http://www.usps.com. Any suspicious looking mail or packages should not be opened, and should be reported to HUPD (5-1212). After you’ve contacted police, please notify WJH Building Operations also (5-3801).

Shipping Options

UPS
UPS will pick up from WJH Building Operations.  All you need to do is call and put in an order, and supply them with all the details.  You can also do this online (go to https://www.ups.com/us/en/Home.page  for details), print out your own label, and bring it downstairs.
There are many UPS drop boxes and a number of staffed UPS Store locations in and around Harvard Square.  See  https://www.ups.com/dropoff for locations.
 
USPS
The U.S. Post Office has many shipping options also.  You can schedule a pickup from WJH through the USPS just as with any other courier.  You can create labels, print your own stamps, find post office locations (the nearest one, of course, is 125 Mt. Auburn St.)  Please see their website menu for options at https://www.usps.com/ship/welcome.htm
 
FEDEX
The FEDEX box in the lobby has mailing materials and instructions inside.  For oversize packages that don’t fit in the box, you may schedule a pickup, again by phone or online.  You can contact them at 
https://www.fedex.com/en-us/home.html

Recycling
Single stream recycling and compost bins are located in the café/lounge, in the mail and copier areas, elevator lobbies, and in the kitchenettes on all floors. You can place all of your recyclable items in them. Please empty and rinse all containers! Please, no drinking glasses, windows, mirrors, paint and aerosol cans, plastic bags or other non-recyclable plastic items. Check bin labels for acceptable items. A bin for recycling used batteries is located in the basement, room B22. Flattened cardboard boxes can be left outside your office at the end of the day for collection. Please mark them "recycle." Computers and other electronics can be dumped in the big, blue cloth hamper in room B22.  Compostable items should be placed in the compost bins (there are small ones in the kitchenettes on each floor, and large ones in the basement lounge, the library, and outside the 15th floor kitchen.  There will soon be compost/recycling/trash bins placed in the courtyard.

Telephones
To place a request for telephone service, occupants must first set up an account with the financial unit of their respective departments:

  • Psychology - Kathleen Kaufman*, 6-2590, Room 240
  • Sociology - Dotty Lukas, 5-3833, Room 682
  • Social Studies - Katie Greene, 6 2957, Room 355

The requests will be forwarded to Bill Santoro, who will coordinate installations and processes requisitions with HUIT Telecommunications. Bill will be happy to answer any questions you have regarding telephone options and rates.

More information regarding telephones, voicemail, and other related information is available on the HUIT website

Parking
Parking hangtags for the current parking year (July 1 to June 30) may be purchased by eligible WJH faculty and staff. Please note that any vehicle that does not display a WJH hangtag will be ticketed or towed at the owner’s expense. The Parking Office and the Harvard Police is particularly diligent in ticketing, towing, or booting unauthorized vehicles from the lot behind the building. Permits are required day or night, including weekends, holidays, and during semester breaks. The lots are monitored 24/7. WJH Building Operations sells a limited number of one-day WMJS lot visitor permits for guest lecturers and other ad hoc visitors. If you are charging a visitor's permit to a departmental billing code, please use the WMJS Parking Charge Form on our website.

  • Note: Psychology Department forms are available on the Psychology Dept. website (login required) Psychology Business Office staff must initial the form, and they will then forward the approved form to the Center Office. (This merely verifies the funding source. It is not a guarantee of parking availability.)

We do not sell visitor permits for building occupants’ personal use except for occasional, special circumstances. For non-WMJS lot parking, visitor permits may be obtained directly from the Campus Service Center or from the Parking Office website. You can reach them at 6-7827 for further information or visit their website at www.transportation.harvard.edu/parking. A limited number of one-day permits for the WMJS lot are available online--at a considerable discount--from the Parking Office website for evening (after 5 PM) and weekend use only, so please take advantage of that for after hours parking!

The WMJS lot is generally restricted to holders of annual permits and visitors who are authorized by the academic departments at WJH, or by the WJH Building Operations Office. Visit the Harvard Parking Services website for further information about other parking facilities, event parking and more.

Classroom/Event Space Reservations
Room reservations should be made through the FAS RoomBook system at https://roombook.fas.harvard.edu.   Please see the Room Scheduling link on our main menu for further information.

 

wjh_nameplate_insert_template.docx48 KB